FAQ
Operating hours are from 6.30am to 6.30pm, Monday to Friday, 52 weeks a year. We’re not open on weekends or public holidays.
Yes, however if your child requires a particular brand or type, we recommend supplying your own.
Yes, The Learning Space needs to charge for sick days to cover operating costs. This is standard practice across the industry. The Child Care Subsidy will cover up to 42 absence days a year with no documentation and unlimited sick days if you’re able to provide a medical certificate or similar.
Normal fees apply for all absences that fall on a usual day of attendance unless the family provides written consent two weeks in advance to be eligible for a holiday discount. Holiday discount is available for up to four weeks of care per financial year. Under exceptional circumstances, holiday discount may be applied outside these requirements at the discretion of the Centre Director. Fee payments must be up to date to receive holiday discount.
The Child Care Subsidy is the main way the Government assists families with their child care fees.
Child Care Subsidy Eligibility
Some basic requirements must be satisfied for an individual to be eligible to receive Child Care Subsidy for a child. These include:
- the age of the child (must be aged 13 or under and not attending secondary school, except in certain circumstances where an individual may be eligible for a child who does not meet this criteria, such as children with a disability or medical condition in certain circumstances)
- the child meeting immunisation requirements
- the individual, or their partner, meeting the residency requirements listed in the legislation.
In addition, to be eligible for Child Care Subsidy the individual must be liable to pay for care provided, the care must be delivered in Australia by an approved child care provider, and not be part of a compulsory education program.
Child Care Subsidy entitlement
- Combined annual family income
- Activity test – the activity level of both parents
- Service type – type of child care service and whether the child attends school
The Child Care Subsidy is generally paid directly to service providers to be passed on to families as a fee reduction. Families make a co-contribution to their child care fees and pay to the provider the difference between the fee charged and the subsidy amount.
There is also targeted additional fee assistance for vulnerable families through the Child Care Safety Net.
Families can get an estimate of what they may be entitled to by entering their details into the Department of Human Services Payment and Service Finder.